The mining industry often operates in locations far removed from infrastructure, which presents many challenges for operations managers when trying to secure their property.
Birds eye view of daytime mining operation
After consulting operations manager in the industry across North America, they expressed concerns regarding an abundance of theft of high value assets on site, as well as vandalism.
Theft of assets and resources, such as diamonds, precious metals, and tools create significant financial losses. Destruction of property on site, such as machinery cause extensive setbacks in project timeliness.
It was communicated to our security professionals that the most important things operations managers are looking for in a security company are the ability to deter criminal activity due to lengthy police response times, and exceptional image quality to aid in arresting perpetrators after the fact.

We are the only company to provide live remote video monitoring services & security services that meet and exceed these criteria required by mining operations.

The typical constraints of securing a Mining Operation

The mining industry requires a proactive security monitoring service that can deter crime from taking place, while acquiring court quality evidence of trespassers and perpetrators on site. Typical security companies struggle to fulfill these needs due to the limited infrastructure available on these locations.
Cabled internet connections serve as the backbone for these companies and their overall security performance suffers greatly because of it.
Mining operations are typically based in remote areas that have little to no infrastructure available, including hardwired internet connectivity. In instances where standard hardwired internet is available, the connections do not provide fast enough speeds or the bandwidth required to stream live video over the network and into a monitoring center.
In most cases, hardwired connectivity on these sites simply does not exist, leaving the operation unguarded by security video monitoring and open to theft and vandalism.

How do we secure your mining operation? It starts with our proprietary cellular communications platform.

This is our Remote Video Monitoring solution.

We provide a service that is virtually impossible to duplicate. We have developed and patented a proprietary cellular LTE+ communications platform capable of securing mining operations that are unable to be monitored through conventional internet hardware. Our platform also facilitates the surveillance of the most remote locations, by interfacing with high-speed satellite internet when required.
Caliber Communications video monitoring security unit- Not Mounted
Our proprietary platform is the foundation of our range of video security units, and provides unprecedented network speeds and bandwidth. This ensures our high-resolution video streams are exempt from image quality and video FPS (frames per second) degradation when transmitting to our Remote Video Monitoring Center.
High-resolution video streams are essential when detecting criminals on site and capturing their identifiable features, such as facial characteristics, ethnicity, and clothing worn.
Evidence of criminal and unwanted activity on site is procured by our team of monitoring operators. Equipped with our proprietary artificial intelligence analytics and range of video security units, our operators proactively search for, deter, and record criminal activity on site.
Stationary cameras are strategically placed to provide security coverage of all fixed areas of the operation, including warehouses, laydown yards, pits, residences, and roadways. These high-resolution cameras aid in the early detection of trespassers on the premises.
PTZ (pan-tilt-zoom) cameras are controlled by our operators to follow individuals around the site and zoom in to acquire their identifiable features, such as their facial features, ethnicity, and clothing worn. Optional long-range thermal PTZ cameras can be deployed, and utilized by operators to capture the heat signatures of trespassers, from up to 1 kilometer away.
Once an individual is confirmed to be conducting criminal or unwanted activity, our operators will speak directly to them, calling out their specific actions with the live communications speaker on our units.
Voice commands issued by our operators are an excellent tool for deterring criminal and unwanted activity from the site, and inform trespassers that law enforcement will be contacted if they do not leave the premises. High-visibility LED strobe lights draw the attention of trespassers to the presence of our video security units on site, functioning as a visual deterrent. These lights provide law enforcement, including aerial response units, with an indication as to where the criminal activity is taking place. License plate reader cameras are installed on roadways or other high vehicle traffic areas to capture and store the plate information and images of all vehicles within camera view.

Our Video Security Units are engineered for Mining Operations.

The mining industry requires security hardware that is adaptable, independent, modular, and can endure varying environmental factors with ease. Not settling on the same camera systems left unchanged for over a decade, we have developed our own revolutionary video security unit for the mining industry.
Caliber Communications video monitoring security unit with PTZ camera- No Pole
Our units are standard equipped with one ultra high-resolution PTZ (Pan-Tilt-Zoom) camera which allows our monitoring technicians to conduct live video patrols, actively surveil the site, and zoom in to capture specific data for court quality evidence. This camera utilizes Diffuse Infrared technology which allows for excellent image quality at night.
All our units come with a minimum of 2 high-resolution Diffuse Infrared Cameras that utilize state-of-the-art night-vision technology, providing excellent ‘near daylight’ image quality during night hours.
Our remotely triggered strobes are used to deter intruders, and let trespassers know there are surveillance cameras on site. They also assist law enforcement in identifying the specific location that is being trespassed.
Our team has engineered a customized VoIP protocol that runs independent from monitoring within our infrastructure. This makes our live communications & deterrence speaker system incredibly clear and reliable.
Our internal expansion port allows for the efficient integration of additional security peripherals, ranging from thermal cameras to plate readers. This allows us to design application specific security solutions to meet the most stringent site requirements.
Our unit ships standard with 2TB of video recording capacity, providing a minimum of 21 days of video storage; optional expandable harddrive storage of up to 12TB of capacity, providing up to 18 weeks of video storage.
Our team has engineered a range of proprietary wireless video security units that are self-contained, and only require power to operate. Weighing approximately 15 pounds, our units are lightweight and can be mounted to nearly any surface. From building walls, corners, and rooves, to power poles and light posts, our units provide the option to mount in all areas across your mining operation.
A range of high-resolution cameras are equipped on our units to detect and capture actionable evidence of criminals on site. High-resolution stationary cameras provide security coverage to fixed areas of the location, including warehouses, residencies, laydown yards, and pit entrances. Our diffuse infrared PTZ (pan-tilt-zoom) cameras are equipped to provide operators with the means of following and zooming in on criminals to capture their identifiable features
Thermal stationary cameras can be equipped to our video security units to facilitate in detecting and capturing court quality evidence of criminal activity in zero light environments. License plate reader cameras can be equipped to track the arrival and departure of all vehicles on the premises through our license plate database: syncroPlates.
High-visibility LED strobe lights are used to serve as a focal deterrence by directing the attention of a trespasser to the presence of the security unit on site. Additionally, the strobe light provides law enforcement with an indicator as to where criminal activity is occurring on the location. Live communications speakers are used for real-time communication between monitoring operators and individuals on site. Our operators this system to speak directly to a suspect and call out their specific actions. Operating on less than 60 watts of power, our units can be equipped with our highly efficient solar kits to provide remote video monitoring coverage to your mining operation in the event shore power is not immediately available.

Our Wireless Intrusion Alarm System.

Mining operations are often situated in remote locations, far removed from normal infrastructure, and can span several kilometers across open areas that cannot always facilitate video camera mounting points. These circumstances may lead to gaps in video coverage of your mining operation, and can leave your valuable assets vulnerable to theft or damage. We have reinforced our existing remote video monitoring service to facilitate coverage of these areas, and provide additional protection for valuable assets and areas requiring additional security, through syncroDetect.
Equipped with a variety of wireless alarms and sensors, syncroDetect ultimately provides security coverage to your assets outside of camera view, and for areas that require an additional layer of coverage. These assets can include machinery and equipment that are often stored inside warehouses, tool storage areas, or site trailers. Our wireless alarms and sensors can be equipped to these areas to provide an additional layer of security from over 2 kilometers away (line of sight).
Our syncroDetect system utilizes wireless Door & Window Contact Sensors and wireless Motion Detectors to protect your assets. When a breach occurs, our operators are alerted to these security concerns, and immediately contact your authorized site contacts, and law enforcement when required.
SyncroDetect security alarm unit by Caliber Communications
syncroDetect operates on our proprietary, wireless cellular LTE+ communications platform. Due to its wireless nature, damaged or severed internet cable lines on site will never disrupt the system’s alarm and sensor communications.
Our high-visibility power indicator LED provides you with the peace of mind that the syncroDetect system is operational, and actively safeguarding your assets kept outside of camera view.
SyncroDetect enclosures are NEMA 4X rated, ensuring consistent and continuous uptime in any environment. Our enclosures are corrosion resistant and provide protection to internal components from dust and debris, as well as environmental factors, including rain, sleet, snow, and ice.
syncroDetect combines the proven reliability of video security monitoring with the utility of an array of intrusion alarm sensors; providing an additional, exceptional layer of asset protection to our remote video monitoring service. Once our sensors detect intrusion, our monitoring operators are alerted of the incident and contact law enforcement without delay.
Backed by an IP66 water and dustproof rating, and operating temperature ranges as low as -40C to as high as 66C, our wireless Door & Window contact sensors are engineered to perform in all weather conditions, providing all seasons security coverage of your assets.
Two-way 128-bit AES encryption protects the integrity of the communications powering our range of wireless alarms and sensors, preventing interference or unauthorized access to the asset or property. Our alarms and sensors operate on our private MPLS network, a closed-loop system that is completely separate from public internet traffic, free from the threat of external tampering or communications hijacking.
Offering additional security coverage to locations over distances once thought impossible, syncroDetect secures assets from ranges up to 2 kilometer away in line of site, and within a 4 kilometer diameter range from the unit location.
Our new intrusion alarm system operates on the largest private MPLS network across Canada. This ensures all communication between syncroDetect and our monitoring center are private and isolated from regular internet traffic. This network also provides syncroDetect with ample protection from hacking and tampering by outside sources.

syncroDetect seamlessly integrates with our live remote video monitoring service to provide total security coverage for your mining operations facility, its assets, and the data transmitted from it.

Certified Video Security for any Mining Operation.

All video streams from our high-resolution cameras are transmitted to our state-of-the-art Remote Video Monitoring Center over Canada’s largest private MPLS network. When required by your insurance provider, or through industry-related specifications, we can provide UL Certified® remote video monitoring services to protect your property.
Our video security units are 3rd party Inspected for Electrical Safety Compliance. These compliances are a testament to the design and engineering of our units to meet all electrical and safety requirements when connected to electrical power.
Constructed with NEMA 4X-rated enclosures, our units are designed to operate in even the harshest environments. Our units are resistant to corrosion, dust, and foreign debris, and are protected by inclement weather, such as rain, sleet, snow and ice.

To protect your mining operation, every second of security counts.

Investigations & Video Review

Caliber Communications video monitoring operator watching multiple live security feeds whilst on the phone
Mining operations are hubs for hundreds to even thousands of employees to work and live in for months to years depending on the project. With the amount of activity occurring on site on a daily basis throughout the project, there is always a chance of accidents, injuries, theft, and damage that can occur outside of standard monitoring hours.
Our video security units feature an industry leading minimum 21 days of internal video storage. By recording 24 hours a day, 7 days per week, our units facilitate the investigation of activities that occur within camera view.
Due to lengthy police response times, we recognized that mining operations managers require fast access to court quality video evidence and information of any criminal activity that has occurred. To aid in apprehensions after the fact, we have assembled a team of professionals that conduct video investigations of any requested incidences that occur on your site. Once video footage is reviewed, our team creates informative reports containing a summary of the incident that has taken place, combined with high-resolution photos and videos of the incident.
syncroReports

This is Mining Security made simple.

Mining managers have immense responsibilities to ensure a productive, safe, and secure environment is consistent throughout the course of the mining operation. Clear, concise, and timely communication makes this a reality.
Laptop displaying the SyncroReports security information reporting platform dashboard
Communication with your security company should not be any different. For this reason, we created the world’s first security information platform: syncroReports.
syncroReports provides you with one centralized hub to obtain critical security information for your mining operation. Important security metrics, such as number of trespassers on site, crimes deterred, and voice commands are available for review within this platform.
Observations made in real-time by our monitoring operator are stored indefinitely within syncroReports and are made available for review across all of your devices.
Our innovative reporting tool allows you to check in on all facets of your operation, such as the arrival of trades, workers, and deliverables on site. Access to your live camera feeds are also available to you, without the need of downloading any third party software.

How's that for transparency?

SyncroPlates- Logo
Mining operations are hubs for vehicular traffic all throughout their hours of operations. Due to the remote areas in which they are located, law enforcement response times are long and unpredictable. This creates a need for photo and video evidence of all vehicles that arrive on site. Using our license plate reader cameras, we developed an innovative way to facilitate this.
syncroPlates is a revolutionary license plate reading system that uses artificial intelligence and our proprietary neural networks to read and capture plates in real-time. Our license plate reader cameras capture the alphanumerical values of a license plate, and the system then converts it into date, time and location metadata. It then stores the photo evidence and corresponding data into Canada’s largest civilian plate database.
Once syncroPlates stores a license plate, you have the tools to run partial or full plate value searches of your own personal plate database. This provides you with the ability to track the arrival and departure time of specific vehicles throughout the course of your project. Blacklisting and whitelisting features allow you to control access to your site in a way that was once unseen in the security industry.
If syncroPlates detects a blacklisted vehicles, our operators notify you immediately upon their arrival. syncroPlates will also notify you of the arrival of any vehicle that has been flagged anywhere across the Caliber network.
High-resolution photos, regardless of time of day or night provide law enforcement with the actionable evidence they require to make apprehensions even in instances where criminals flee your mining operation.

We are the only company able to offer this solution for Mining Operations.

syncroAlerts- Logo
Right angled iphone displaying the syncroAlerts module with syncroReports by Caliber Communications
Timely communication of the security information you deem important is imperative when securing mining operations. We have developed a means of real-time communication that allows you to receive email and SMS messages of any activity on site our monitoring operators observe, exactly when you want it.
syncroAlerts provides you with customizable activity filters that allow you to indicate what you want to be informed of. These activities can be filtered down to trespassers on site, issued voice commands, and even the arrival of workers. Time filters equip you with the tools to designate specific time-periods in which you want to receive these alerts as well. The ability to filter by specific days, hours, and even minutes, puts you in control of when you want to be notified. These are the alerts you need, exactly when you requested them.

Alerts arrive in real time, as you requested them.

Our Line of Security Devices

Caliber Communications video monitoring security unit

Pole Unit

A fully modular unit that is customizable and adaptable to meet even the most stringent requirements, our Pole Unit can be mounted virtually anywhere and be live to monitoring within minutes. 

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Caliber Communications solar powered video monitoring unit

Solar Unit

No power on site? Consuming less power than a traditional remote application, our Solar Unit is the industry’s most viable and reliable solution when access to shore power is unavailable.

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New Syncro Detect security unit by Caliber Communications

syncroDetect

Seamlessly integrated into our premier remote video monitoring service, syncroDetect provides long range, wireless alarm protection of your assets kept in areas where video coverage may be difficult.

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Caliber Communications new mobile security unit with retracted mast

Mobile Unit

Ideal for temporary use and designed specifically with remote or undeveloped properties in mind, our Mobile Unit requires no existing infrastructure or installation, and is live to our monitoring center in minutes.

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LTE Internet & VoIP for Mining Operations

Telephone and internet services are essential for the daily communication required within a mining operation. The mining industry can often face challenges when trying to acquire these services for their projects. Due to their remote locations across North America, limited infrastructure severely affects the quality of phone and internet connectivity. Poor service results in poor on-site communications, and can negatively influence the performance of your operation. Our proprietary communications platform is the solution.
Our Cellular LTE+ and satellite communications provide the necessary speeds and bandwidth to offer you high-speed VoIP and internet services. These VoIP and internet services provide you with the stability required to work without constant connection losses. Fast download and upload speeds allow for the unrestricted sharing of files and information that slower internet cannot facilitate. These speeds also contribute to crystal clear telephone audio. Our private MPLS network ensures your personal data and communications are not stored on the World Wide Web and will not be tampered with.

LTE Internet

VoIP