Front steps of a condominium at night with building in the background
Condominium corporations provide residence to a variety of people, and they also house a plethora of security issues on an on-going basis. Although most condominium developments are designated as private property, incidences of trespassing, theft, break and enters, vandalism, and loitering are among many instances of unwanted activity. While condominium corporations and owners are required by Canadian law to have insurance, this does not make the threat of criminal activity any less severe.
Failure to secure these properties not only creates unnecessary labour to repair damage, but insurance premiums will also rise given the severity of the incident. While increased premiums equate to increase monthly spending on owners, repairs to the housing or common elements unrelated to the incident on-site may be delayed due to the depletion of funds in the corporation’s reserve.

We protect condominium property owners by offering the only live remote video monitoring service capable of detecting and deterring threats in real-time.

The limitations of traditional video security sytems.

In order to deter criminal activity on condominium properties, such as theft, vandalism, or other unwanted incidences, a proactive video monitoring service must be utilized. To date, typical security companies offer monitoring services that do not proactively detect, qualify or deter criminal activity on site.
Not only do these services identify criminal activity after it has occurred, they also rely on technology that has been left without innovation for well over a decade.
Cabled internet connections serve as the backbone for all devices and network communications for these traditional video security companies, and they are not without fatal shortcomings. Cabled internet on-site, especially in residential communities, can vary drastically in available speed and network bandwidth.
Subpar network speeds and bandwidth can severely degrade image quality, and reduce the fluidity of the video monitoring stream. This results in the inability to identify suspicious individuals on-site. Hardwired internet connections are also easily damaged and severed by criminals. They are not impervious to being affected by other more common factors, such as Internet Service Provider outages, and inclement weather. Once the connection is lost, all video monitoring services are rendered useless. Along with their technical limitations, typical security companies will often identify criminal activity and report their findings after the incident has already happened. This reactionary service presents no opportunity to deter the crime from taking place, when tasked with safeguarding the property.

We have engineered a solution to all of the inherent problems of traditional video security systems.

Our revolutionary Remote Video Monitoring Platform

Our arrival in the video security market has drastically changed the landscape. We provide the desperately needed solution to age old problems through innovation and advanced engineering. We are the only video monitoring company that has developed and patented a proprietary cellular LTE+ communications platform that provides significantly faster network speeds, more bandwidth, and connection stability than hardwired internet.
Caliber Communications video monitoring security unit- Not Mounted
The utilization of the cellular LTE+ network bolsters our robust video security units by providing the necessary speed and bandwidth to allow full-resolution video streams into our Remote Video Monitoring Center.
Our proprietary platform provides wireless network connectivity that negates all of the risks associated with cabled internet on-site. We provide the fastest and most secure communications platform available on the market without caveats.
We equip our video monitoring operators with advanced artificial intelligence analytics and proprietary technologies to monitor condominium residences in a way that has not been seen before in this industry. We deploy our advanced video security units with high-resolution cameras, which our operators expertly control when making real-time deterrences on your location.
High-resolution stationary cameras provide our operators with fixed views of areas, such as parking lots, common areas, houses, and building entrances. Our PTZ (pan-tilt-zoom) cameras facilitate the acquisition of identifiable attributes of the individual that include facial features, hairstyle, ethnicity, and clothing worn.
These intricate details that have been captured can be used for court quality evidence. Our patented, high-visibility blue LED strobe light garners the attention of all individuals that arrive on the property, alerting them that they are under live video surveillance. The strobe light provides an excellent visual indicator to law enforcement as to where criminal activity is taking place.
An exceptionally effective tool when used to deter unwanted activity on-site, our live communications speakers imparts operators with the ability to speak out to individuals in real-time, while calling out their specific actions.
Voice commands issued through these speakers notify trespassers that law enforcement will be contacted immediately should they not leave the site, but are proven to even lower the amount of unauthorized dumping in shared garbage and recycling areas.

We provide Video Security that is engineered for Condominiums.

While other security companies relied on the same technologies for over a decade, we changed the industry by engineering the most advanced video security units available on the market. Featuring unmatched modularity, independent onboard communications, and a range of high-resolution security cameras, our units capture court quality evidence with ease.
Our video security units utilize high-resolution stationary cameras to provide situational awareness of all fixed areas of a location, including buildings, houses, common areas, and parking lots. PTZ (pan-tilt-zoom) cameras provide operators with the ability to follow suspicious individuals on site and capture their identifiable features.
Live communications speakers are utilized by operators to call out the specific actions of any suspicious individuals, and warn them that law enforcement will be dispatched in the event they are committing a crime. License plate reader cameras can be equipped to track the arrival and departure of all vehicles on the premises through our license plate database: syncroPlates.
Due to the varying styles, sizes, and layouts of a property, condominium corporations require a security system that is capable of mounting to a variety of surfaces. Our video security units weigh in at approximately 15 pounds and are easily installed to numerous areas of a location, including the roofs, corners, sides and walls of buildings and houses, power poles, and light posts. Operating on less than a mere 60 watts of power, this low power consumption makes our solar kits a viable option if shore power is not immediately or easily available.
Caliber Communications video monitoring security unit with PTZ camera- No Pole
Our units are standard equipped with one ultra high-resolution PTZ (Pan-Tilt-Zoom) camera which allows our monitoring technicians to conduct live video patrols, actively surveil the site, and zoom in to capture specific data for court quality evidence. This camera utilizes Diffuse Infrared technology which allows for excellent image quality at night.
All our units come with a minimum of 2 high-resolution Diffuse Infrared Cameras that utilize state-of-the-art night-vision technology, providing excellent ‘near daylight’ image quality during night hours.
Our remotely triggered strobes are used to deter intruders, and let trespassers know there are surveillance cameras on site. They also assist law enforcement in identifying the specific location that is being trespassed.
Our team has engineered a customized VoIP protocol that runs independent from monitoring within our infrastructure. This makes our live communication & deterrence speaker system incredibly clear and reliable.
Our internal expansion port allows for the efficient integration of additional security peripherals, ranging from thermal cameras to plate readers. This allows us to design application specific security solutions to meet the most stringent site requirements.
Our unit ships standard with 2TB of video recording capacity, providing a minimum of 21 days of video storage; optional expandable harddrive storage of up to 12TB of capacity, providing up to 18 weeks of video storage.
syncroDetect colour logo

Our Wireless Intrusion Alarm System.

Security coverage for condominiums is paramount. However, due to budgetary constraints, your organization may not have the funding to secure the entirety of your lived-in buildings and communities. The vast size of condominium buildings and developments can also create physical obstructions that block camera views. Vulnerable assets, such as the personal property of renters and owners can be prone to theft and damage when left outside of video coverage. We have reinforced our premier remote video monitoring service to secure assets and areas outside of camera view, with our innovative syncroDetect wireless alarm system.
SyncroDetect security alarm unit by Caliber Communications
syncroDetect operates on our proprietary, wireless cellular LTE+ communications platform. Due to its wireless nature, damaged or severed internet cable lines on site will never disrupt the system’s alarm and sensor communications.
Our high-visibility power indicator LED provides you with the peace of mind that the syncroDetect system is operational, and actively safeguarding your assets kept outside of camera view.
SyncroDetect enclosures are NEMA 4X rated, ensuring consistent and continuous uptime in any environment. Our enclosures are corrosion resistant and provide protection to internal components from dust and debris, as well as environmental factors, including rain, sleet, snow, and ice.
syncroDetect combines the proven reliability of video security monitoring with the utility of an array of intrusion alarm sensors; providing an additional, exceptional layer of asset protection to our remote video monitoring service. Once our sensors detect intrusion, our monitoring operators are alerted of the incident and contact law enforcement without delay.
Backed by an IP66 water and dustproof rating, and operating temperature ranges as low as -40C to as high as 66C, our wireless Door & Window contact sensors are engineered to perform in all weather conditions, providing all seasons security coverage of your assets.
Two-way 128-bit AES encryption protects the integrity of the communications powering our range of wireless alarms and sensors, preventing interference or unauthorized access to the asset or property. Our alarms and sensors operate on our private MPLS network, a closed-loop system that is completely separate from public internet traffic, free from the threat of external tampering or communications hijacking.
Offering additional security coverage to locations over distances once thought impossible, syncroDetect secures assets from ranges up to 2 kilometer away in line of site, and within a 4 kilometer diameter range from the unit location.
syncroDetect is our latest feat of innovation in the remote security monitoring industry. Utilizing wireless alarm sensors, this system provides protection to assets outside of areas covered by cameras, or when an additional layer of security is required. Our Motion Detectors and Door & Window Contact sensors can detect the presence of motion or intrusion, making them extremely effective to identify break & enter attempts on a property, or entry into unauthorized areas.
syncroDetect’s sensors provide the ability to detect unwanted or criminal activity from up to 2 kilometers away (line of sight). With an average battery life of 5 years on the core system and up to 8 years on peripherals, syncroDetect provides the long-lasting security your property requires.
Safety is security, and your data integrity is no less important. syncroDetect sensors communicate over our very own, and the largest private MPLS network in the country. Our proprietary platform ensures that your data is completely private and does not share the same communication lines as public internet traffic.

When combined, syncroDetect and our remote video monitoring service, alongside our network security provides total security and safety to your condominium properties, assets, & data.

Certified Video Security for any Condominium Property.

Our high-resolution camera feeds are streamed through Canada’s largest private MPLS network to our Remote Video Monitoring Center. When required by your insurance provider, we can provide UL Certified® remote video monitoring services to protect your property.
Designed to meet all electrical and safety requirements when connected to electrical power, our Inspected & Electrical Safety Compliant units are the first and only of their kind in the video monitoring market in Canada.
Our units are constructed with NEMA 4X rated enclosures, ensuring they will perform and endure even the harshest conditions brought upon by, foreign debris, dust, rain, sleet, snow and ice, and are even corrosion resistant!

To protect your condominium, every second of video security counts.

Investigations & Video Review

Caliber Communications operator watching security footage from our UL & ULC certified video monitoring center
Our range of video security units house an industry leading, minimum 21 days of internal storage. This makes them capable of facilitating the recording of all activity within camera view 24 hours a day, 7 days per week, both in and outside of video monitoring hours.
This video security footage is integral to conducting reviews and investigations of any activity that has occurred on the property, and is pulled remotely by our team of investigative professionals.
Our Investigations & Video Review team conduct thorough reviews of video footage to acquire evidence of the desired activity that occurred on site.
These activities range from the arrival of utility and repair services on-site, tracking suspicious individuals and vehicles, vandalism, and even break and enters that have taken place in camera view, outside of our standard monitoring hours. Once the investigation is completed, we provide highly detailed reports, images and video of the incident to the property manager or requesting parties.
syncroReports

This is Condominium Security made simple.

Clear, concise, and timely reporting are the core fundamentals necessary when sharing critical security information. While other security companies report criminal activity that has already occurred on site, leaving property managers with the financial burden of theft and damage, we created the world’s first security information platform to keep you in the loop: syncroReports.
Laptop displaying the SyncroReports security information reporting platform dashboard
syncroReports is the most in-depth collection of site-specific security information available at the fingertips of property managers. Our operators log all real-time observations made throughout monitoring hours in the form of log reports. Log reports contain all activity that has occurred on site, the moment it happens.
This includes deterrences made, trespassers identified on site, police calls made, and many more metrics. All information logged into this incredible tool is available for immediate review across all smart devices.
Daily, weekly, monthly and even yearly security information allows property managers and board members to learn more about the activities occurring on their site all year round. This allows for identification of historic trends and patterns that can be used when securing future properties.
syncroReports users also have unlimited access to the high-resolution video feeds streaming live from our video security units, without downloading any applications or software.

How's that for transparency?

SyncroPlates- Logo
Condominium corporations own properties on scales as large as multiple storey developments to small townhouse communities. While the sizes of the properties may vary, all of them experience consistent vehicular traffic through all hours of the day. Consistent traffic presents the challenge of capturing license plates, while also differentiating between non-threatening and suspicious vehicles. At the dismay of their clients, other security companies will watch pre-recorded video footage of vehicles in order to obtain license plates.
We developed a smarter way to solve this problem. Making use of the capabilities of our license plate reader cameras and artificial intelligence neural network, we developed Canada’s largest license plate database: syncroPlates.
syncroPlates is an intelligent system capable of reading the alphanumerical values of a license plate. Once these values are read, a high-resolution photo is taken of the vehicle and is embedded with the plate number, time, and date metadata. These images and plate numbers are stored into your own personal and searchable license plate database.
Supporting both full and partial plate numbers, our system equips property managers with the ability to track any vehicle on site, even if a plate is partially obstructed. Powerful blacklisting and whitelisting tools allow friendly plate numbers belonging to tenants and owners to arrive on the site without intervention by our operators.
Blacklisted vehicles will elicit an immediate response by our monitoring team. With Caliber-wide plate blacklisting provided, you are notified of any previously designated suspicious vehicles arriving on the property, regardless of where they were detected.

We are the only company able to offer this solution for Condominiums.

syncroAlerts- Logo
Right angled iphone displaying the syncroAlerts module with syncroReports by Caliber Communications
syncroAlerts delivers timely property-specific security information to property managers in real-time. Customizable activity filters allow property managers to receive email and SMS alerts of specific activities that are occurring on their properties.
Activities such as trespasser on site, issued voice commands, blacklisted license plate detection, and even the arrival of employees are among many of the metrics available to be notified of with our syncroAlerts system.
Timely information reporting can also be adjusted through customizable time filters within syncroAlerts that let property managers choose what days and time periods they would like to receive alerts on.

Alerts arrive in real time, as you requested them.

Our Line of Security Devices

Caliber Communications video monitoring security unit

Pole Unit

A fully modular unit that is customizable and adaptable to meet even the most stringent requirements, our Pole Unit can be mounted virtually anywhere and be live to monitoring within minutes. 

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Caliber Communications solar powered video monitoring unit

Solar Unit

No power on site? Consuming less power than a traditional remote application, our Solar Unit is the industry’s most viable and reliable solution when access to shore power is unavailable.

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New Syncro Detect security unit by Caliber Communications

syncroDetect

Seamlessly integrated into our premier remote video monitoring service, syncroDetect provides long range, wireless alarm protection of your assets kept in areas where video coverage may be difficult.

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Caliber Communications new mobile security unit with retracted mast

Mobile Unit

Ideal for temporary use and designed specifically with remote or undeveloped properties in mind, our Mobile Unit requires no existing infrastructure or installation, and is live to our monitoring center in minutes.

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