Functioning as a critical piece of supply chain management for several other industries, distribution centres are the heart of product distribution chains. Distribution centres are the most important part of supply chain management for several industries, and the fluidity of their operation cannot be compromised in order to avoid economic breakdowns.
Bird eye view of a distribution centre with transport trucks loading and off loading
In addition, they are also responsible for order fulfillment and warehousing of inventory belonging to household companies that society interacts with on a daily basis. Distribution centres experience heavy personnel and vehicular traffic, which includes employees, logistic companies, and third party services, throughout all hours of the day.
Inventory stored within distribution centres are under a constant risk of theft; both from trespassers on-site, and internal theft by employees suffering from temptation. Damage and vandalism done to machinery, conveyor belts, and transport trucks easily disrupt the daily operations of distribution centres.
Increased pressure and demand caused by the hyper-utilization of online shopping during the COVID-19 pandemic can create enormous set-backs for companies, retailers, and consumers expecting timely delivery of their items. This is why preventative security measures must be taken, especially during these critical times.

The sheer scale of the operations illustrates the importance of an effective live remote video monitoring service to detect, deter, and prevent unwanted incidences on the property.

The problems with typical Video Security Systems...

Reactionary systems offered by other video security companies function on the basis that the detection of suspicious or criminal activity happens during or after they have already taken place. At this point, the opportunity to deter the crime from taking place is lost and the distribution centre is left exposed until law enforcement can arrive to the site or the criminal leaves on their own accord.
The inability to make early and meaningful detections can be tied to an inherit flaw in the security system provided by these companies: hardwired internet.
Distribution centres are substantial in size and present challenges when trying to connect security equipment to a LAN (local area network). Costs for equipment procurement associated with these installations can vary greatly and will not always provide a network connection that is fast or stable enough to facilitate the streaming of full-resolution video feeds to a monitoring center.
Constricted by poor speeds and limited bandwidth will result in the deterioration of image quality that significantly hinders the chance of detecting individuals on-site. Among image quality losses, damaged and severed lines easily cause network connectivity losses, while external factors such as ISP (internet service provider) outages and poor weather conditions make cabled connections the least reliable network connection available.

Why is our Remote Video Monitoring Service unrivaled?

The constraints of cabled internet severely limits the deterrence capabilities of other security companies. We are the exception to this industry ‘standard’. At Caliber, we are focused solely on developing solutions and technologies that offer real security to our clients. We have developed and patented a proprietary, cellular LTE+ based communications platform that bypasses the shortcomings of hardwired network connections.
Cellular LTE+ network communications are significantly faster and provide the bandwidth necessary for full-resolution video streams into our Remote Video Monitoring Center. The data connections of our video security units are wireless and bypass the possibility of lost internet connections due to damaged or severed cable lines.
Caliber Communications video monitoring security unit- Not Mounted

This is one of many differentiating factors in our innovative and proactive approach to providing video security for distribution centres.

Video Surveillance engineered for Distribution Centres.

We have synergized advanced artificial intelligence analytics and technology with the intuitive recognition of a human operator to provide the premier proactive approach to remote video monitoring for distribution centres. Our operators utilize a range of high-resolution cameras found on our units to identify and deter unwanted activity from your site.
We strategically place stationary cameras on-site to provide coverage to fixed locations that include building access points, parking lots, cargo and freight yards, and perimeter gates and fencing.
Upon identifying suspicious activity, our operators control PTZ (pan-tilt-zoom) cameras to follow and zoom in on the suspect to acquire their identifiable features. Our operators communicate directly to individuals on-site via live communications speakers through voice commands. Voice commands are a powerful deterrence tool that equip our operators with the ability to call out the specific actions of any individual on-site.
Should the individual be a trespasser on-site, our operators will notify them that if they do not leave the premises immediately, the authorities will be dispatched. We have incorporated a high-visibility LED strobe light onboard our units to draw the attention of all individuals on the property to the presence of the unit surveilling them. Upon their arrival, if required, this strobe light provides law enforcement with an indication of where the criminal activity is occurring on-site.

Investigations & Video Review

Our video security units facilitate the acquisition of video evidence of all activity in camera view, even outside of monitoring hours. Equipped with an industry leading, minimum 21 days of internal storage, our units record the activity on your distribution centre 24 hours a day, 7 days per week.
Distribution centres are hubs for all sorts of activities throughout all hours of the day, including accidents in warehouses, loading bays, damage to vehicles in parking lots, internal theft, and vandalism. Our Video Review & Investigations team acquires video evidence of these activities on your property that take place outside of monitoring hours.
Caliber Communications operator watching security footage from our UL & ULC certified video monitoring center
Once video footage is reviewed, our team will create informative reports that contain a summary of the timeline of events, and high-resolution photos and videos of the incident.

Certifications that ensure Video Surveillance Protection.

Our standard video security units are 3rd party Inspected for Electrical Safety Compliance and designed to safely interface with the electrical power at your distribution centre. NEMA 4X rating ensures our units are protected from all inclement weather conditions, including rain, sleet, snow, and ice. Our enclosures are also resistant to corrosion, dust, and foreign debris.
All high-resolution video streams from our units are transferred over Canada’s largest private MPLS network to our state-of-the-art Remote Video Monitoring Center. When required by your insurance provider, or through industry-related specifications, we can provide UL Certified® (UL licenses 827A and 827B) remote video monitoring services to protect your property.

Our Security Units are engineered to protect your assets.

Distribution properties require security hardware that differs from the same, unchanged offerings other security companies have distributed for over a decade. Our range of advanced video security units are designed and engineered to be modular, feature independent onboard communications, and come equipped with a diverse range of high-resolution security cameras to effectively secure distribution centres.
Equipped with high-resolution stationary cameras, our units provide views of any fixed location of distribution centres, such as entryways, gates, loading docks, and parking lots. PTZ (pan-tilt-zoom) cameras are manned by operators to follow and zoom in on trespassers to capture their identifiable features.
Live communications speakers are equipped and serve as a unique tool for operators to speak directly with individuals on-site, and deter unwanted activity by calling out their specific actions. Our LED strobe light captures the attention of trespassers and directs it to the presence of our security units surveilling them.
This LED strobe provides law enforcement with an indicator as to where criminal activity is identified on-site. License plate reader cameras can also be equipped on our units to provide real-time plate reading through our proprietary syncroPlates system.
Enlarged Caliber Communications video monitoring security unit with PTZ camera- No Pole
Our units are standard equipped with one ultra high-resolution PTZ (Pan-Tilt-Zoom) camera which allows our monitoring technicians to conduct live video patrols, actively surveil the site, and zoom in to capture specific data for court quality evidence. This camera utilizes Diffuse Infrared technology which allows for excellent image quality at night.
All our units come with a minimum of 2 high-resolution Diffuse Infrared Cameras that utilize state-of-the-art night-vision technology, providing excellent ‘near daylight’ image quality during night hours.
Our remotely triggered strobes are used to deter intruders, and let trespassers know there are surveillance cameras on site. They also assist law enforcement in identifying the specific location that is being trespassed.
Our team has engineered a customized VoIP protocol that runs independent from monitoring within our infrastructure. This makes our live communication & deterrence speaker system incredibly clear and reliable.
Our internal expansion port allows for the efficient integration of additional security peripherals, ranging from thermal cameras to plate readers. This allows us to design application specific security solutions to meet the most stringent site requirements.
Our unit ships standard with 2TB of video recording capacity, providing a minimum of 21 days of video storage; optional expandable harddrive storage of up to 12TB of capacity, providing up to 18 weeks of video storage.
Weighing approximately 15 pounds, our video security units are easily mounted to all areas of distribution centres that require security coverage. Our units are modular and can be mounted to power poles, light posts, and building walls, corners and rooves. Also lightweight on power draw, our units consume less than 60 watts of power, making our solar kits a feasible option if shore power is not immediately available or redundancy power measures are required.

Our Wireless Intrusion Alarm System.

Your Distribution Centre is one of the most critical pieces of supply chain management that several industries rely on. Distribution centres are often very large in size and can store assets such as inventory and equipment in vulnerable areas outside of camera view. These gaps in video coverage can be caused by a lack of infrastructure or blockages caused by buildings and vehicles. We have engineered an innovative system that works in tandem with our existing remote video monitoring service to provide protection to these areas of your site.
SyncroDetect security alarm unit by Caliber Communications
syncroDetect operates on our proprietary, wireless cellular LTE+ communications platform. Due to its wireless nature, damaged or severed internet cable lines on site will never disrupt the system’s alarm and sensor communications.
Our high-visibility power indicator LED provides you with the peace of mind that the syncroDetect system is operational, and actively safeguarding your assets kept outside of camera view.
SyncroDetect enclosures are NEMA 4X rated, ensuring consistent and continuous uptime in any environment. Our enclosures are corrosion resistant and provide protection to internal components from dust and debris, as well as environmental factors, including rain, sleet, snow, and ice.
syncroDetect combines the proven reliability of video security monitoring with the utility of an array of intrusion alarm sensors; providing an additional, exceptional layer of asset protection to our remote video monitoring service. Once our sensors detect intrusion, our monitoring operators are alerted of the incident and contact law enforcement without delay.
Backed by an IP66 water and dustproof rating, and operating temperature ranges as low as -40C to as high as 66C, our wireless Door & Window contact sensors are engineered to perform in all weather conditions, providing all seasons security coverage of your assets.
Two-way 128-bit AES encryption protects the integrity of the communications powering our range of wireless alarms and sensors, preventing interference or unauthorized access to the asset or property. Our alarms and sensors operate on our private MPLS network, a closed-loop system that is completely separate from public internet traffic, free from the threat of external tampering or communications hijacking.
Offering additional security coverage to locations over distances once thought impossible, syncroDetect secures assets from ranges up to 2 kilometer away in line of site, and within a 4 kilometer diameter range from the unit location.
syncroDetect is the premier intrusion alarm system designed to safeguard assets in areas where video coverage may be difficult, or where additional coverage is required. Our system is equipped with a range of wireless alarm sensors that detect unwanted activity on your property. These peripherals can detect intrusion attempts & motion from up to 2 kilometers away (line of sight). A wide variety of areas, such as sea-cans, warehouses, storage areas, and trailers can be outfitted with this additional layer of security. With battery life averaging 5 years on its core system and up to 8 years on devices, syncroDetect provides long lasting wireless protection of your assets.
Our monitoring operators are immediately notified of all detections made by our alarms and sensors outside of camera view. Our operators will then contact law enforcement, and your designated contacts the second unwanted activity is detected.
Our video monitoring service and syncroDetect operate through on the largest private MPLS network in Canada. This network ensures communication connectivity to our units and devices are completely separate from public internet traffic, ensuring your data remains safe from hackers & bots.

We are providing your distribution centre with total security coverage of your assets and property on all levels, through the utilization of video, alarm sensors, and data network security.

syncroReports

This is distribution centre security made simple.

Upon our conversations with distribution centre managers, we learned that their previous security company’s methods of communication left a lot to be desired. From the late communication of incidences that resulted in tens of thousands of dollars’ worth of theft, to the absence of any security reports of activity on-site, the frustration of not being informed of what is happening on their sites left managers with no options, until now.
Laptop displaying the SyncroReports security information reporting platform dashboard
As a distribution centre manager, we provide you a revolutionary tool that equips you with the tools to know what is happening on your property, the second it happens. To deliver you with clear and concise communication of all activity on-site, we created the world’s first security information reporting platform, syncroReports.
All observations made throughout video monitoring hours are audited and logged  by our operators, in real-time. Critical site specific security information, such as number of trespassers deterred, number of police calls, and voice commands are stored indefinitely within syncroReports and can be accessed across all of your devices.
Offering more than just security information, syncroReports features daily operations functionality that facilitates the ability to track the arrival of employees, deliverables on-site, and vehicular traffic arriving and departing the distribution centre.
As a syncroReports user, you receive timely log reports containing a break down all activity observed on-site, high-resolution photos, and the peace of mind knowing your security company is actively monitoring your property. Unlimited access to your live camera feeds are also available within syncroReports.

How's that for transparency?

SyncroPlates- Logo
Distribution centres experience heavy vehicular traffic arriving and departing the location throughout all hours of the day. From employees changing shifts throughout the night, to fleets of trucks pulling out from loading bays, keeping track of traffic is always a challenge for managers.
While traditional security companies may state that they can keep track of vehicles on-site through using license plate readers, the reality could not be any more different. In order to record license plates, these companies will scrub through pre-recorded video footage and manually keep record of the plate value. We created a more intelligent and capable system for site management.
In conjunction with our neural net and license plate reader cameras, we developed a proprietary license plate reading and data-basing system: syncroPlates. This system intelligently captures the alphanumerical values of a license plate, converts them into time, date, and location metadata, and stores high-resolution photos of the vehicle into our own, and Canada’s largest civilian plate database.
Your personal syncroPlates database supports full and partial license plate searches, providing you with the ability to search for and track any captured vehicles, regardless if you have their full plate values. Perfect for daily operations, your license plate database allows you to track the arrival and departure of specific vehicles, including employees, deliverables, contractors, and truck fleets.
syncroPlates also features blacklisting and whitelisting tools that allow you to designate friendly vehicles permitted on-site, such as trusted contacts, while barring specific vehicles of your choosing. If a previous flagged suspicious vehicle arrives on your site, you will be notified immediately of their arrival by our operators. You will also be notified if a blacklisted plate in the global, Caliber-wide plate database arrives on-site, providing an additional layer of security for your distribution centre.

We are the only company able to offer this solution for distribution centres.

syncroAlerts- Logo
Right angled iphone displaying the syncroAlerts module with syncroReports by Caliber Communications
Site specific security information of your distribution centre is delivered to you in real-time through syncroAlerts. Customizable activity filters allow you to choose which activities you want to know about ranging from trespassers identified, issued voice commands, to blacklisted vehicles arriving on site.
Time and date filters allow further customization as to when you receive activity alerts of your property. Choose from specific days, and even down to specific hours of the day you want to receive information. Once set, syncroAlerts sends you email and SMS alerts of what you want to know, exactly when you want it, and across all of your smart devices.

Alerts exactly when you requested them.

Our Line of Security Devices

Caliber Communications video monitoring security unit

Pole Unit

A fully modular unit that is customizable and adaptable to meet even the most stringent requirements, our Pole Unit can be mounted virtually anywhere and be live to monitoring within minutes. 

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Caliber Communications solar powered video monitoring unit

Solar Unit

No power on site? Consuming less power than a traditional remote application, our Solar Unit is the industry’s most viable and reliable solution when access to shore power is unavailable.

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New Syncro Detect security unit by Caliber Communications

syncroDetect

Seamlessly integrated into our premier remote video monitoring service, syncroDetect provides long range, wireless alarm protection of your assets kept in areas where video coverage may be difficult.

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Caliber Communications new mobile security unit with retracted mast

Mobile Unit

Ideal for temporary use and designed specifically with remote or undeveloped properties in mind, our Mobile Unit requires no existing infrastructure or installation, and is live to our monitoring center in minutes.

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