We are excited to introduce you to our new Sales Support Specialist, Sunnie Sidhu!
Can you tell us a little more about your work experience prior to joining the Caliber team?
Before joining the Caliber team, my work experience was primarily in customer service. Through additional post-secondary education at University of Guelph & Centennial College, I learned the inner workings of what makes a sales team successful.
We are thrilled to welcome you as part of the team. Could you explain why you sought out the opportunity to join our team? What “sold” you on the position/what makes you the right fit?
Being able to work in a new innovative company was one of the reasons why I sought out this opportunity. Caliber is growing everyday with new clients, products and overall innovation, which is something I want to be part of and grow with.
Given your wealth of experience in Inside Sales, how would you consider your aforementioned experience and skills as a benefit to our existing and future clientele?
Using effective communication, time management, problem solving, and product knowledge will help ensure that our clients have all their requests met and the relationship is well maintained.
Did you have any previous experience with or have any knowledge of Caliber’s video security monitoring services? What are your initials thoughts and impressions of how we are shaking up the industry?
I wasn’t aware of the services and products that Caliber provided, but I was pleasantly surprised at the never-ending list of what we offer. At first, I thought it was just units with cameras, speakers and strobe lights. However, while sitting through presentations and slowly familiarizing myself with our clients, I started to realized that we offer a wide variety of products and services.
It is a not so well kept secret that we are continuously pushing to develop new technological advancements, both via hardware, software and AI to set new standards for the security monitoring industry – what has gotten you excited, and how do you think this presents value to our clients?
syncroReports is one of the aspects of Caliber that always leaves a good impression on clients since it allows our team to analyze their information and ensures that all of their needs are being met. Additionally, our Artificial Intelligence is an excellent way to set us apart from our competitors, and keep our clients’ properties more secure – since there are human operators watching over them, alongside tested and reliable AI.
It’s amazing! It truly sets us apart from our competition and allows our clients to have a personalized experience with their information.
Tell us a fun fact about yourself! What do you like to do for fun? A hidden talent that would surprise people?
This might be a fun fact or hidden talent… I can read a book while walking on the treadmill. This always surprises people as they wonder how I don’t fall or trip (I have not, to this day, fallen or tripped….knock on wood), but practice makes perfect!
