Live Communication
Live Communication that works!
This seems simple enough but the constant consensus we get from our clients is that previous iterations of live communication didn’t work when they needed them to. This is largely due to the methods of using monitoring software to handle the communication using SIP protocol.
We have developed a customized VoIP protocol that runs independent from monitoring within our infrastructure. This makes the system incredibly reliable and clear. All of the voice commands that are issued by our monitoring technicians are recorded and appended to the log reports we generate for client listening and auditing.
Clients can request specific scripts to be followed depending on the circumstance of the occurrence we are observing. There is no better way for us to maintain accountability for our actions on your location.
Our Technology
Alerts as they happen...
With our VoIP 2-way communication platform being integrated with syncroReports, you are able to review all voice commands that are made on your site. All voice commands are stored alongside a log report and are easily playable right in your browser.
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